FAQ

1. What products do you sell?

We offer a curated selection of trendy, high-quality items — from fashion and accessories to lifestyle and everyday essentials. Our goal is to bring you what’s new, now.

2. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery time varies by location:

USA: 3–7 business days

3. Do you offer free shipping?

Yes! We offer free standard shipping on all orders (U.S. only). Rates for international shipping are calculated at checkout.

4. Can I return or exchange an item?

Yes. If you're not satisfied, you can return unused items within 14 days of delivery. Items must be in original condition. Please check our Return Policy for full details.

5. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and a link to follow your package in real time.

6. What if my item is damaged or incorrect?

We’re so sorry! Please contact us at [your email] within 3 days of delivery with a photo, and we’ll send a replacement or issue a full refund — no hassle.

7. How can I contact you?

You can reach us anytime at [your support email] or through our Contact Us page. We usually respond within 24 hours on business days.